tape alert "Media statistics have been lost some time in the past"

Hello,

The message

"Media statistics have been lost some time in the past"

should not be ignored as it indicates tape device related issue.

This may later translate to drive read/write errors.



Please refer to the following technote:




http://seer.support.veritas.com/docs/194520.htm


We recommend you to perform the following as preliminary troubleshooting measures:


1) Verify that the drive firmware is updated.



2) Verify that the media you are using has not exceeded the manufacturer's
recommended maximum period.


3) Clean the drive with cleaning media 3-4 times consecutively.


4) Verify that the tape device drivers are updated for your currently
deployed version of Backup Exec.

Install the latest device drivers using following link:-
VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only) http://seer.support.veritas.com/docs/273853.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Our tape device and tapes are almost new. We have backed up less than 100G data till now. The tape in the slot 2 is also a new one.

I have replaced that tape with another new one, done the backup job and there is no more alert till now.

I am not sure whether the tape once in that slot is defective.

Thanks

Hello,

To isolate this issue take the backup with NTBackup and verify the result.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

As per our previous reply, marking the case as assumed answered and moving it to answered questions pool.