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James_Lane's avatar
James_Lane
Level 3
15 years ago

Tape pops out - no job running!

Hi,
Recently a new "bug" has appeared in my backup routines.  Every time I put in a tape, either Full or Incremental it wirls around for far longer than usual and then pops out.  If I put it back in straight away, it wirls for a little longer and then all is well.  The backup jobs run fine.

Why is it spitting out the tape?  There are no error messages and the tape is set to be overwritten/append.

Thanks in advance.  Running 9.1 Rev 4691
10.x and Earlier
Backup and Recovery
Backup Exec
Basics

3 Replies

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  • Hemant_Jain's avatar
    Hemant_Jain
    Level 6
    15 years ago
    It looks like problem with drive. Try cleaning drive or try newer tapes.

    Thanks
  • James_Lane's avatar
    James_Lane
    Level 3
    15 years ago
    Thanks for the tip, but what is the best way to clean the drive?  Also this may be the I/O error I occasionly get - I first thought it was to do with the source as it is a NAS box...
  • Ken_Putnam's avatar
    Ken_Putnam
    Level 6
    15 years ago

    what is the best way to clean the drive?

    For a stand-alone drive, insert a cleaning cartridge and let it run until it ejects (usually about 30-45 seconds)