Forum Discussion

PatricioRF's avatar
PatricioRF
11 years ago

the dlo maintenance server is unavailable or unable to groom file

Estimados: 

Tengo el siguiente error, tengo instalado BE 2010 R3 Sp4 DLO , al respaldar un archivo PST de usuario por DLO me muestra el siguiente mensaje de error :

1- Probé reparando la instalación como dicen algunas notas tecnicas

2- Actualizando el S.O. Windows srv 2008 r3

3- Actualización de firmware y drivers HP ProLiant DL360 G7

 

El servicio “dlomaintsvcu.exe” después de un tiempo se cae nuevamente. Favor necesito una solución.

 

error0.jpg

 

error1.jpg

 

 

error2.jpg

error3.jpg

 

 

 

 

2010
Backup and Recovery
Backup Exec
Backup Exec (media server only)
Backup Exec Appliances
Backup Exec Infrastructure Manager
Desktop and Laptop Option
Windows Server (2003-2008)

2 Replies

Sort By
  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    11 years ago

    Whilst I can tell you are running the version of DLO that came with BE, you might get the benefit of contributors with more experience to answer DLO specific questions if you post in the DLO forum which is located here:

    https://www-secure.symantec.com/connect/backup-and-recovery/forums/desktop-laptop-option

     

    Althoguh typically if a service is crashing (as you appear to show in your screenshot) you will probably need to log a formal support call and not rely on the forums to get assistence.

  • lmosla's avatar
    lmosla
    Level 6
    11 years ago

     Make sure that the service for the BE SQL instance, BKUPEXEC, is started before you start the BE services.

    verify the services that has the logon set as domain\administrator view properties logon as and reenter the password ensuring that it is entered correctly ... once done try restarting backup exec services