Forum Discussion
Renuka_-
20 years agoLevel 6
Hello,
Sorry fot he delay in answering, Please perform the following suggestions to troubleshoot an "Unable to attach" error when trying to backup/restore Microsoft Exchange Mailboxes:
1. Ensure that the job is being created while logged in as the Backup Exec default logon account.
2. Verify that the Backup Exec logon account mailbox is not hidden.
3. Verify that the Backup Exec logon account has Domain Admin and Local Administrative rights.
4. Verify that the Backup Exec logon account has Service Account Admin rights at the Site level in Exchange.
5. Verify that mail can be sent to and from the Backup Exec logon account mailbox.
6.Verify that the logon account user is visible in the global address list.
7. Verify that the Backup Exec logon account has Full exchange admin rights at the Site level in Exchange.
8. Verify that the account name is unique.
Also please refer to the following technote to help in resolving the issue:
http://support.veritas.com/docs/266075
NOTE : If we do not receive your intimation within two business days, this post would be marked assumed answered and would be moved to the âanswered threadsâ pool.
Sorry fot he delay in answering, Please perform the following suggestions to troubleshoot an "Unable to attach" error when trying to backup/restore Microsoft Exchange Mailboxes:
1. Ensure that the job is being created while logged in as the Backup Exec default logon account.
2. Verify that the Backup Exec logon account mailbox is not hidden.
3. Verify that the Backup Exec logon account has Domain Admin and Local Administrative rights.
4. Verify that the Backup Exec logon account has Service Account Admin rights at the Site level in Exchange.
5. Verify that mail can be sent to and from the Backup Exec logon account mailbox.
6.Verify that the logon account user is visible in the global address list.
7. Verify that the Backup Exec logon account has Full exchange admin rights at the Site level in Exchange.
8. Verify that the account name is unique.
Also please refer to the following technote to help in resolving the issue:
http://support.veritas.com/docs/266075
NOTE : If we do not receive your intimation within two business days, this post would be marked assumed answered and would be moved to the âanswered threadsâ pool.
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