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Tonypdean's avatar
Tonypdean
Level 2
3 years ago

Unable to create SRD

I am trying ro create a recovery disk for System Recovery 2013 R2 on Windows 11. It gets so far then fails with error ECA313D9 saying it cant find the vcrt9.0 runtime. I have installed this from the original disk (its showing in control panel) but I have noticed that the folder where it is installed is slightly different to that in the error message. Could this be the problem and if so, what do I do to get around it?

Thanks.

Tony

    • Tonypdean's avatar
      Tonypdean
      Level 2
      3 years ago

      Thanks for the reply, I guess that makes sense. However, I am confused as to how to purchase an upgrade and I find the Veritas site to be somewhat confusing, and there are no prices quoted. I did find a reseller but they were quoting over $500 which cont be right for a personal copy - can it?