Forum Discussion

glum's avatar
glum
Level 4
13 years ago

Unable to quiesce an application and granularity of logs

Hi!   When I try to make backups of VMware virtual machines (guests), it always fails with the following error: Final error: 0xe000959a - An attempt to take a snapshot of a virtual machine fail...
2010
Backing Up
Backup and Recovery
Backup Exec
  • Backup_Exec1's avatar
    Backup_Exec1
    13 years ago

    Hi ,

    If it is failing on random guest intermittently please try doing the following

    1  Try taking a snapshot by using the vSphere client as (quiesce checked, snap memory unchecked) and check for logs. You can continue to test this way. No need to run backups.

    2 You can also look in the Summary tab of the virtual machine in the vSphere client and it will tell you whether the VMware Tools are up-to-date or not. If VMware tools are not upto date please update them.

    Moreover if it is random & if on most of occasion if it is working , then looking logs on vsphere for those random failure should help you with some information ,but looking at this I don't think could be an issue with backup exec

     

    Thanks

Backup_Exec1's avatar
Backup_Exec1
Level 6
13 years ago

Hi

 

Yes I had asked OP in my first comment but in this comment though I am asking the same , I have asked that in detail and by selecting specific option as below

 Try taking a snapshot by using the vSphere client as (quiesce checked, snap memory unchecked)

Thanks