Forum Discussion

pranav_adhikari's avatar
pranav_adhikari
Level 2
10 years ago

upgrading symantec backup exec 2012 to symantec backup exec 2014 free

Current:-

OS: Windows Server 2008 R2

Product: Symantec Backup Exec 2012 (license version) (active )

 

Problem:--

How to upgrade to Symantec Backup Exec 2014 without purchasing new license for backup exec 2014?

 

I have found the upgrade process from 2012 to 2014 is free if we have active license for 2012

Please provide me step by step process guys!!

 

 

 

2012
Backup and Recovery
Backup Exec
Uninstall
Upgrade
Windows Server (2003-2008)
  • AmolB's avatar
    AmolB
    10 years ago

    First contact Symantec Licensing Team for BE 2014 license keys. For contact info refer to the below link

    http://www.symantec.com/business/support/index?page=content&id=HOWTO42310

    For upgrading BE refer to the below steps.

    1) Stop all BE services including BKUPEXEC SQL service.

    2) Make a copy of Data and Catalogs folder located in the installation directory of BE.

    3) Download BE2014

    4) Extract the ISO on the local drive of the BE media server.

    5) Run setup

    6) Onec the upgrade is done run Liveupdate to install all the latest hotfixes.

    7) Update all the remote agents.

    Read BE2014 Software and Hardware compatibility list before upgrading.

    You may refer to the below article on upgrading BE.

    http://www.symantec.com/docs/HOWTO98878

    Also refer to the below blog for BE2014 useful links

    https://www-secure.symantec.com/connect/blogs/be2014-download-link

  • pkh's avatar
    pkh
    10 years ago
    Note that the upgrade if free if you have a current maintenance license which is a separate license from your BE product license

8 Replies

Sort By
  • AmolB's avatar
    AmolB
    Moderator
    10 years ago

    First contact Symantec Licensing Team for BE 2014 license keys. For contact info refer to the below link

    http://www.symantec.com/business/support/index?page=content&id=HOWTO42310

    For upgrading BE refer to the below steps.

    1) Stop all BE services including BKUPEXEC SQL service.

    2) Make a copy of Data and Catalogs folder located in the installation directory of BE.

    3) Download BE2014

    4) Extract the ISO on the local drive of the BE media server.

    5) Run setup

    6) Onec the upgrade is done run Liveupdate to install all the latest hotfixes.

    7) Update all the remote agents.

    Read BE2014 Software and Hardware compatibility list before upgrading.

    You may refer to the below article on upgrading BE.

    http://www.symantec.com/docs/HOWTO98878

    Also refer to the below blog for BE2014 useful links

    https://www-secure.symantec.com/connect/blogs/be2014-download-link

  • pkh's avatar
    pkh
    Moderator
    10 years ago
    Note that the upgrade if free if you have a current maintenance license which is a separate license from your BE product license
  • John_Santana's avatar
    John_Santana
    Level 6
    10 years ago

    Cool, so what about the compatibility issue for the Tapes ?

    would there be any issue or compatibility to be aware of before upgrading it to 2014 ?

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Regarding tape hardware compatibility, have a look @ the HCL for BE 2014 to confirm if the hardware is supported or not.

    And regarding the ability to restore from prev backed up tapes, BE 2014 can restore from such tapes provided the data/agent/option isn't end-of-life in BE 2014.

  • CraigV's avatar
    CraigV
    Moderator
    10 years ago

    ...I guess the OP would be referring to the compatibility of the device with BE 2014...?

    And in terms of compatibility issues, would it work? Any known issues between the type of device he has and BE 2014 etc...