Unable to delete managed backup exec server from caso
Hi, I'm unable to delete managed backup exec server from caso server. I think I started to do this in wrong way because I first uninstalled the backup exec server from managed server. Now in caso server I try to delete managed server but I get error. How I can delete managed server from caso in situation where managed backup exec server is allready uninstalled? Br.MattiSolved1.7KViews0likes5Comments
backup exec software files cryptolocked
Hi all, Recently we are suffering several intrussions into our systems files and servers. One of the servers was running symantec Backup Exec solution and the copies were been storaged in a RDX disk. We have to restore all documents and several systems files, but Backup Exec software files were cryptolocked too, so, we are not be able to run the resotre backup. Has anybody suffer this kind of issue?. Reinstall software? Any Help will be greatly appreciated.844Views0likes2Comments
Advise on how to uninstall Backup Exec 15 manually
I recently installed Backup Exec 15 on a server with Windows Server 2012 R2 Standard. After a batch of Windows Updates, BE stopped working. Initially, I tried doing a repair; it failed. I then tried to uninstall BE through Control Panel\Programs and Featuresto do a clean install; that too failed. I was able to uninstall LiveUpdate and SQL. At this point, I have manually deleted the BE folders in Program Files (x86), ProgramData and the Symantec folder on my D drive where I installed the product. I've also removed all the keys mentioning Backup Exec from the registry. When I try to kick off a fresh install it prompts me to do a repair or uninstall, both of which fail. Clearly the install is still finding remnants of the previous install. Any help on where to locate these leftover files, or how to do a clean install and get around this would very much appreciate as we don't have a service contract.Solved9.4KViews0likes4CommentsBackup Exec 15 FP3 destroyed ability to make VHDX backups
Since installing FP3 on my Backup Exec 15 servers, I can no longer backup my Hyper-V VMs using Full VM Image backup. I am forced to use the Agent based backups. The reason is that when backing up VMs with the Full VM Image backup (VHDX), it creates checkpoints that do NOT automatically merge back into the parent VHDX, and then when I manually merge the AVHDX into the parent, I get an orphaned checkpoint file for that VM. And these problems are just for small VMs with 1 VHDX file. What's worse, when I try to backup my Exchange 2013 CU10 server using Full VM IMage backup, which has 13 VHDX files, it dies when it starts backing up the very first Database, every single time! I then have to kill the BackupExec services, go to the Failover Cluster node that owns my Exchange Server, kill the VMMS service and restart it. Only then do the AVHDX files then automatically merge. Sometimes I have to power down my Exchange Server to get the merge to work. Then since I have not been able to backup my Exchange Server for a while, the logs files are still growing. I am forced to resort to using an agent based backup, but this is NOT ideal for a VM. FP3 is NOT able to be uninstalled either. So now if I want to revert back to FP2, I would have to blow away my entire BE 15 install and start from scratch. Again, not ideal! I have been in touch with tech support about this but they only suggested to change the global settings for VMs, Change to "Use the Standard processing method" instead of the "Faster Processing method". Trouble is, that is for INCREMENTAL backups, and I do a FULL backup everyday. I would like to know when this major problem will be fixed.Solved1.7KViews0likes4Comments
Can't uninstall BackupExec 2010 R3
Ever since we updated 2010 R3 a couple of days ago we've been running into massive problems. We can't get any of the services to start, even after updating the service account. After trying everything, including multiple solutions on this forum, we've finally decided to just uninstall it and start fresh. We can't even do that. Amazing. Here's the uninstall log, can someone please help us? We've been unable to use this software and backup any data for going on 4 days now... 10-14-2015,11:51:12 : Loading XML from: 10-14-2015,11:51:12 : C:\ProgramData\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\IFProducts.xml 10-14-2015,11:51:12 : RawsDlgSequence::CheckInstMode 10-14-2015,11:51:13 : BEOperations::BE_GetInstalledProdCodeVersion() 10-14-2015,11:51:13 : Found Current_PID BEWS Product. 10-14-2015,11:51:13 : Equal PIDs. 10-14-2015,11:51:13 : Installing Version 13.0.5204; (Major=13, Minor=0, Build=5204) = Target Version 13.0.5204; (Major=13, Minor=0, Build=5204) 10-14-2015,11:51:13 : Equal PIDs, Maintenance Mode. 10-14-2015,11:51:13 : Running in Maintenance Mode 10-14-2015,11:51:13 : Continuing install using Non-Cached media 10-14-2015,11:51:15 : AgentSeqDlgs::Misc_BE_CommonOps 10-14-2015,11:51:15 : User passed in param file. Processing... 10-14-2015,11:51:15 : Setting: /DEST: 10-14-2015,11:51:15 : Setting: /SNO: 10-14-2015,11:51:15 : Setting: /TS: 10-14-2015,11:51:15 : Setting: /TD: 10-14-2015,11:51:15 : Setting: /DOCS: 10-14-2015,11:51:15 : Setting: /LOADER: 10-14-2015,11:51:15 : Setting: /SHAREPT: 10-14-2015,11:51:15 : Setting: /EXCH: 10-14-2015,11:51:15 : Setting: /SQL: 10-14-2015,11:51:15 : Setting: /BACKUPDATA: 10-14-2015,11:51:15 : Setting: /BACKUPDIR: 10-14-2015,11:51:15 : Setting: /NWA: 10-14-2015,11:51:15 : Setting: /DLOR: 10-14-2015,11:51:15 : Setting: /VTL: 10-14-2015,11:51:15 : Setting: /MAC: 10-14-2015,11:51:15 : Setting: /RAULUS: 10-14-2015,11:51:15 : Setting: /COPYCONFIG: 10-14-2015,11:51:15 : Setting: /DBSERVER: 10-14-2015,11:51:15 : Setting: /SQLXSETUPFILE: 10-14-2015,11:51:15 : Setting: /SQLXSETUPLANG: 10-14-2015,11:51:15 : Launching UI Install 10-14-2015,11:51:18 : Terminal Services enabled. 10-14-2015,11:51:18 : Terminal Services server has been set to Install mode. 10-14-2015,11:51:18 : Unregistering with LiveUpdate 10-14-2015,11:51:19 : Unregistering with LiveUpdate 10-14-2015,11:51:21 : Starting Install 10-14-2015,11:51:21 : Launching MSI: C:\ProgramData\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\Media\Symantec Backup Exec for Windows Servers.msi 10-14-2015,11:51:21 : Cleaning stand-alone BELAT 10-14-2015,11:51:21 : Discovered Total Actions: 0 10-14-2015,11:51:21 : The return code from the MSI is: 2 10-14-2015,11:51:33 : Install was NOT successful. Skipping post install actions for BE. 10-14-2015,11:51:33 : The return value for Symantec Backup Exec returned error code: 2 10-14-2015,11:51:33 : Clean up Symantec installer keys. 10-14-2015,11:51:33 : Cleaning up the symc status key 10-14-2015,11:51:34 : Terminal Services enabled. 10-14-2015,11:51:34 : Terminal Services server has been set to Execute mode. 10-14-2015,11:51:39 : BeSeqDlgs::DlgInstallComplete 10-14-2015,11:51:39 : AgentSeqDlgs::Misc_BE_CommonOps 10-14-2015,11:51:39 : Dialog Sequence Returning errorlevel 2 10-14-2015,11:51:39 : Setting up failed completion dialog. 10-14-2015,11:51:39 : Initialize the telemetry items on the dialog 10-14-2015,11:51:39 : Done setting up completion dialog (Install).Solved1.1KViews0likes4Comments
Moving BE14 V-ray to BE15 V-ray
Hi there, i'm decided to move BE14toBE15, but myproblem is that i dont know how to do that,the BE14 is installed in a OS WIN2008R2, and i need to migrate all the configurations andjobs to BE15 thathas already aclean install ina OS WIN2012R2, sorry for bad english!!Solved1.4KViews0likes8Comments
compatibility Unix for backup exec 15
Hi , i need help. My client has oracle under UNIX , and my question is : this operative system is compatible with B.E. 15? my client use UNIX for some systems... thanks... Hola, necesito ayuda. Mi cliente tiene ORACLE bajo UNIX y mi pregunta es: este sistema operativo es compatible con BE15? mi cliente usa UNIX para algunos sistemas... gracias...Solved1.1KViews0likes4CommentsBackUP Exec
Dear Support, Please find the below issuse. We have life time licensefor Symantec Backup Exec 2010 R2.Right now the license key is its not working. The license key its showing error on our system.also serial no its not working. Kindly send the session to view the error from Backup Exec 2010 R2. Please do the needful action ASAP. Warm Regards, Shaik AbdullahSolved780Views1like1CommentBEDB remote Database Server crashed - how to fix?
Hey Community! I have a big problem and i don´t know how to fix it: We have lost a remote server where the MS SQL Server with BEDB was installed on. Right now i´ve tried to uninstall BE2014 and also switching to a now locally on the BE Server installed SQL Express - both ways are failing and i don´t know how to fix becaue i´m not allowed to recreate a server with the old DB Servers name. Is there no way to switch to another database server when there is no access to the old one? If tried all db options in beutility but no luck :-( Has anybody an idea how to fix my problem? My environment: - Windows Server 2012 R2 (DC, Exchange and Backup Exec) - Backup Exec 2014 Best regards from germany Norbert631Views1like3Comments
backup exec software files cryptolocked
Hi all, Recently we are suffering several intrussions into our systems files and servers. One of the servers was running symantec Backup Exec solution and the copies were been storaged in a RDX disk. We have to restore all documents and several systems files, but Backup Exec software files were cryptolocked too, so, we are not be able to run the resotre backup. Has anybody suffer this kind of issue?. Reinstall software? Any Help will be greatly appreciated.BEDB remote Database Server crashed - how to fix?
Hey Community! I have a big problem and i don´t know how to fix it: We have lost a remote server where the MS SQL Server with BEDB was installed on. Right now i´ve tried to uninstall BE2014 and also switching to a now locally on the BE Server installed SQL Express - both ways are failing and i don´t know how to fix becaue i´m not allowed to recreate a server with the old DB Servers name. Is there no way to switch to another database server when there is no access to the old one? If tried all db options in beutility but no luck :-( Has anybody an idea how to fix my problem? My environment: - Windows Server 2012 R2 (DC, Exchange and Backup Exec) - Backup Exec 2014 Best regards from germany Norbert