Forum Discussion

bill_dunn's avatar
bill_dunn
Level 3
11 years ago

USB drive not selectable

I've been wrestling with BE2012's backup-to-disk.  I had a disk configured and in the course of setting up this server I filled up that disk.  I wasn't able to purge the disk using BE so I removed it as a BE storage device, and reformatted the disk.  Now I'm trying to add it back into BE as a storage device.  When I run the Configure Storage wizard it won't give me that disk as choice.

The disk is bare.  What else to I have to do to get BE to allow me to select that disk as a backup-to-disk destination again?

Thanks

Bill
 

Backup and Recovery
Backup Exec
Managing Backup Devices
Windows Server (2003-2008)

3 Replies

Sort By
  • VJware's avatar
    VJware
    Level 6
    11 years ago

    Is there another USB disk configured as a Disk Storage ? If yes, do confirm the disk id for the second USB is not the same. Use this post - https://www-secure.symantec.com/connect/blogs/changing-diskid

    Secondly, how does this USB disk appear in the Device Manager ? If it appears as fixed disk, use Disk Storage and if it appears as removable, use Disk Cartridge option during configure storage wizard.

  • bill_dunn's avatar
    bill_dunn
    Level 3
    11 years ago
    Yes, there is a second USB disk but they both have unique disk IDs. I changed the ID of the disk I can't see to see if that would help but I still can't see that disk from the Configure Storage wizard.