stavros
Once again - I apologize for not responding sooner.
My colleague has just shared these steps :
below are the steps to re-install the licenses.
- -Please open backup Exec.
• -On the top Left corner, please click on the backup Exec icon.
• -Please select- INSTALLATION AND LICENSING
• -Please select-INSTALL OPTIONS AND LICENSES ON THIS BACKUP EXEC SERVER
• -The License Installation Wizard would open.
• -Select the Licenses and Click on Remove.
• -Once all the Licenses are removed from the Wizard.
• -Close the Wizard and Navigate to X:/Program Data/Symantec Shared or Veritas shared/Licenses
• -The Program data Folder might be a Hidden folder, if yes please enable the option show hidden Files and folders and then continue with the Navigation.
• -Delete the Licenses Folder Completely.
• Once you have downloaded the SLF file from Veritas entitlement management system, Please Open Backup Exec.
• -If it requires to return the License Key, please return it and generate the new ones
• -Once the New licenses with the SLF files have been generated from Veritas licensing portal please follow the steps below.
• -On the top Left corner, please click on the backup Exec icon.
• -Please select- INSTALLATION AND LICENSING
• -Please select-INSTALL OPTIONS AND LICENSES ON THIS BACKUP EXEC SERVER
• -The License Installation Wizard would open.
• -Please select the option Import SLF file.
• -choose the SLF file from the download Directory.
• -once the Import is complete the License information would be populated on the Licensing Wizard.
• -Continue with the Installation by clicking on Next.
• -Once it has been complete you can view the License information from the Backup Exec Home Page.
