Forum Discussion

s_support's avatar
s_support
Level 4
10 years ago

dlo 7.6 redirect restore of pst file error

hi, currently running dlo 7.6, and trying to restore a pst file from client1 backups, onto a location on client2. after running the restore, i get an message "either there is no default mail clien...
Agents
Backing Up
Backup and Recovery
Desktop and Laptop
Error messages
Restore
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    10 years ago

    On the server, install the 64-bit verison of Outlook and then retry the .pst restore.

VJware's avatar
VJware
Level 6
10 years ago

We recommend VSS based backups of .pst files than MAPI based. From the client machine, the DLOClient.log and DLOconsoleu.log, DLOadminsvcu.log should help. Additionally, would recommend to switch over to VSS based backups and then reattempt the restore of the .pst files.