Forum Discussion

Ralf_Bernau's avatar
Ralf_Bernau
Level 3
13 years ago

Restore failes

Hi there,

 

when doing a restore of a deleted folder, it will work only when removing the tag " Keep security information". When doing it with default settings i will get an error that i have not the propper access rights to the files. Any idea what to do??

Agents
Backup and Recovery
Desktop and Laptop
Restore
  • Backup_Exec1's avatar
    Backup_Exec1
    13 years ago
    Hi Thanks for the update ,I have not seen this error in backup exec DLO but while searching I can across this link which refer to same issue faced by you, http://www.symantec.com/docs/TECH63538 Though it is Net-Backup link DLO working has been same for Backup-Exec and NBU The one you are doing is the solution looks like. Thanks
  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    13 years ago

    Hi

    Could you give more information on what version of DLO what is type of folder deleted and you are trying to restore this from Backup exec or from DLO console

     

    Thanks

  • Ralf_Bernau's avatar
    Ralf_Bernau
    Level 3
    13 years ago

    I'm using DLO 7 Standalone installation.

    The folder is i:\löschen, i delete it and will restore it.

  • Ralf_Bernau's avatar
    Ralf_Bernau
    Level 3
    13 years ago

    yes that's what we did, biut it only works when i untag " Preserve security attributes on stored files"

  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    13 years ago

    Hi

    Thanks for the response so deleted folder or file was encrypted or compressed. What happen if you restore it to different location with preserver security option checked does it works

     

    Thanks

  • Ralf_Bernau's avatar
    Ralf_Bernau
    Level 3
    13 years ago

    I checked with customer, encryption is not enabled , with compression i will check, to a different location it is the same

     

  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    13 years ago
    Hi Thanks for the update ,I have not seen this error in backup exec DLO but while searching I can across this link which refer to same issue faced by you, http://www.symantec.com/docs/TECH63538 Though it is Net-Backup link DLO working has been same for Backup-Exec and NBU The one you are doing is the solution looks like. Thanks
  • Ralf_Bernau's avatar
    Ralf_Bernau
    Level 3
    13 years ago

    i will mark this as solution even it isn't a solution. only a worarround, but thats what we have found out as well.

  • Ralf_Bernau's avatar
    Ralf_Bernau
    Level 3
    13 years ago

    short sidenote, in the technote the inviroment will say User is not Owner of the files. In my case it will happen when i do a restor of my own files.