Unable to restore from DLO from Administration Console

Unable to restore for any user/computer from the DLO 7.0's Administration Console. If I select any user, the option to Restore Files is grayed out.

I can perform an emergency restore & I can also connect to any user & restore from their respective Agent Desktops.

Have confirmed the DLO services are running under the appropriate account & the DLO Administrator has Full Restore rights from DLO console - Network - Administrator Accounts. Have also confirmed I can access the NUDF & the DLO Administrator has full rights over the NUDF as well.

My NUDF is on a local disk to the DLO server & I am running SQL on a remote server.

Seeking urgent assistance & Thanks.