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LizA's avatar
LizA
Level 3
13 years ago

DA Search

Hi All,

Just upgraded to EV/DA 9.0.2 from EV/DA 2007 SP6.  My question is on a search TO/FROM recipient(s) in DA, does specifying just the SMTP address capture both internal and external mail or do you also have to also specify the user(s) full name in quotes?  We are doing some testing and getting inconsistent results.  Does indexing not capture the SMTP address on internal mail?   Does envelope journaling make a difference, it is turned on.

Thanks.

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  • TonySterling's avatar
    TonySterling
    13 years ago

    It used to be the following:


    When using a full SMTP address (example: Jane.Doe@test.com) the Discovery Accelerator service will only search for the particular SMTP address and not the Display Name.

    Article URL http://www.symantec.com/docs/TECH56982

    I don't think that has changed.

    Why not use the Custodian Database?

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  • LizA's avatar
    LizA
    Level 3
    13 years ago

    I guess, we will have to once the migration is complete.

  • TonySterling's avatar
    TonySterling
    Moderator
    13 years ago

    It used to be the following:


    When using a full SMTP address (example: Jane.Doe@test.com) the Discovery Accelerator service will only search for the particular SMTP address and not the Display Name.

    Article URL http://www.symantec.com/docs/TECH56982

    I don't think that has changed.

    Why not use the Custodian Database?