Discover Accelerator searches and holds
If we have a Case created containing multiple searches(which place items on hold), is there a method to lift the hold from one search but not the others?
No, you can not remove holds from specific searches.
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No, you can not remove holds from specific searches.
Thanks, I do understand that but can I lift the hold on specific searches? I only see the option to lift holds on the entire case.
No, holds are applied at the case level. All accepted searches in the case will have their items on hold.
