reocoaker
8 years agoLevel 2
Enterprise Vault - Issues Restoring
I have one user who is having problems restoring from a delgate Mailbox he has Full Mailbox Access to. Whenever he tries to restore an email he gets the error:
'Could not process the selected items - Reason: A Server Error Has Occurred'
Other users with access to this Mailbox are able to restore items without issue. The affected user can restore items to his own Mailbox without issue.
I have checked all Mailbox permissions, I have added the persmissions specifically on the Vault side and I have a run a Vault Synch on his account but nothing has worked.
Does anyone have any suggestions at all please?