How can i get technical support?
Dealer told me, that i can contact some online technical support. In PDF i received there is a number RTSM ID / Support ID that must be entered when i need support. I'm entering it here https://mysupport.symantec.com/verifyaccount.html .
This is the only place i find on the site. Are you providing support for your products people? I'm trying to connect you for more then a week with no success. No contact mails, no access to you. I'm running out of time and customer wants to return licences.
You can contact support by phone, see the support page for phone numbers for your region.
http://www.symantec.com/business/support/contact_techsupp_static.jsp
If you still have issues getting support, call our Customer Care for assistance - http://www.symantec.com/business/support/assistance_care.jsp
And don't forget you can get help with you product issues right here in the Connect Forums.
https://www-secure.symantec.com/connect/
Let me know if you have any questions.
Best,
Thomas
