Forum Discussion

Don_Koning's avatar
Don_Koning
Level 4
18 years ago

Archived message not retrieved when double clicked from specific workstation

Hi,   When a user tries to open an archived message from outlook the message opens with the blue 'This message has been archived' banner. When the user clicks the option Çlick here to open the orig...
Enterprise Vault
Information Governance
Bobby's avatar
Bobby
Level 4
18 years ago
Hi Don,
 
Could you ask this user to log on to another computer, open Outlook and see how it works their?
 
This problem seems to be very local.