Forum Discussion

Marcde's avatar
Marcde
Moderator
4 years ago
Solved

Broken links in knowledge base articles

Hi there,

stumbled upon this already many times in the past. Due to one of the last redesigns of the knowledge base, some articles are broken or do contain a broken link to an attachment. I doubt that is the desired behavior.

An example is this one here:

Enterprise Vault Process Diagrams

https://www.veritas.com/support/en_US/article.100038102

I believe the download should still be availble? 

It is frustrating to work through the kb to finally find what you where looking for and the link is broken or if you would like to provide a link / download to a customer that is not working any longer.

Is there a central place where things like this can be reported for review?

 

Regards

Marc

 

  • AndrewB's avatar
    AndrewB
    4 years ago

    Marc, I've attached the file I think you're looking for.

4 Replies

    • Marcde's avatar
      Marcde
      Moderator
      4 years ago

      Hi Gertjan,

      that is right. I should have specified it in a more detailed way. 

      The link in this article is broken: EV 12 Process Diagrams - JPG (November 2016).zip20.6821 MB

       

      There or other instances that we come across from time to time, hence why I thought about a place to report all the broken ones that one is able to find.

       

      Regards

      Marc

       

  • AndrewB's avatar
    AndrewB
    Moderator
    4 years ago

    Marc, I've attached the file I think you're looking for.

    • Marcde's avatar
      Marcde
      Moderator
      4 years ago

      Thanks Andrew, appreciate it but would also expect these kind of things to be fixed from Veritas.