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benq's avatar
benq
Level 4
12 years ago

Calendar: Meeting/Appointment items (that have not been responded to) are not archiving

Hi,

 

firstly, i've read and applied the recommended settings to strip the attachments from calendar items (as shown here: http://www.symantec.com/business/support/index?page=content&id=TECH130640&actp=SUBSCRIPTION)

and it's working - but this question relates to calendar invites that have not been responded to that are sitting in a user's INBOX.  i notice they are not being archived, nor are the attachments within them being archived.  and hence taking up substantial mailbox space

is there a specific setting ive missed?

im in win2003, ev 9.0

 

cheers

 

Enterprise Vault
Information Governance
Troubleshooting
Windows Server (2003-2008)
  • Arjun_Shelke's avatar
    Arjun_Shelke
    12 years ago

    The pending request will have message class like "IPM.Schedule.Meeting.request", so you might want to add this class in Directory properties in admin console and then select it in relevant mailbox policy and sync the users.

    I hope this helps.

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  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    12 years ago

    What message class are those responses?

    Is that message class covered by the settings on your archiving policy?

     

  • benq's avatar
    benq
    Level 4
    12 years ago

    Hi Rob,

    i would have 'assumed' all calendar invites are of the message class type "IPM.Appointment" (which is selected as part of the archiving policy)

    if not, how can I check what class they are from within Outlook?

     

    fyi, i've attached a screen shot of the message classes selected in my current default policy

    thanks

    ben

  • Arjun_Shelke's avatar
    Arjun_Shelke
    Level 6
    12 years ago

    The pending request will have message class like "IPM.Schedule.Meeting.request", so you might want to add this class in Directory properties in admin console and then select it in relevant mailbox policy and sync the users.

    I hope this helps.

  • Arjun_Shelke's avatar
    Arjun_Shelke
    Level 6
    12 years ago

    rather add something like IPM.Schedule.Meeting*

    which will cover canceled requests as well

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    12 years ago

    No, the message classes differ...

     

    If I send you a meeting request, the item in my sent items folder is an IPM.Schedule.Meeting.Request

    The item in my calendar is IPM.Appointment.

    The request in your mailbox is: IPM.Schedule.Meeting.Request

    And when you respond, the message class of the message back in my mailbox is: IPM.Schedule.Meeting.Resp.Pos

     

     

  • Arjun_Shelke's avatar
    Arjun_Shelke
    Level 6
    12 years ago

    So thats what he wants to archive, there are meeting requests in mailbox which are not accepted/responded. Hence the message class of those requests will remain anything between IPM.Schedule.Meeting*

    Addithing this message class should be suffic...