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Mr_Invincible's avatar
Mr_Invincible
Level 3
14 years ago

Cannot access Archived files

I needed to do a mass recall on a folder so i turned off archiving and created a policy on that drive for "Do Not Archive" on that folder within Enterprise Vault V8.0.2.1693 and tried to do a mass re...
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  • Mr_Invincible's avatar
    Mr_Invincible
    14 years ago
    i have run the commands below
     
    net stop "Enterprise Vault File Placeholder Service"
    fltmc unload EvFilter
    fltmc load EvFilter
    net start "Enterprise Vault File Placeholder Service
     
    i still had no access to the files
    this file server was part of a cluster, so i done a cluster failover, once i done this i could access the files, i rebooted the first server and when it was back up i done a failover back to that, i can also access the files on that.
    however archive explorer does not display the list of folders within this drive, but not to worry this is a seperate issue.
     
    thanks for all the responses to this thread, its helped me a lot
Mr_Invincible's avatar
Mr_Invincible
Level 3
14 years ago
i have run the commands below
 
net stop "Enterprise Vault File Placeholder Service"
fltmc unload EvFilter
fltmc load EvFilter
net start "Enterprise Vault File Placeholder Service
 
i still had no access to the files
this file server was part of a cluster, so i done a cluster failover, once i done this i could access the files, i rebooted the first server and when it was back up i done a failover back to that, i can also access the files on that.
however archive explorer does not display the list of folders within this drive, but not to worry this is a seperate issue.
 
thanks for all the responses to this thread, its helped me a lot