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CLakey's avatar
CLakey
Level 3
15 years ago

Backup Exec 12.5.3 -- Device Drivers Put HP LTO 2 Drive to "Write protect mode"

Hi All,       Recently upgraded (in-place) BE 11d to 12.5.3. After the upgrade, BE could not write to tape - reported something like "Alert: Media is write protected, please insert media to con...
  • CLakey's avatar
    15 years ago
    For all interested,

               We advised client that this was a likely hardware issue. They ordered a new drive, swapped out the old and in with the new, using new cable (provided) and seperate SCSI channel (more from a cabling perspective - it fit better in the box etc).

    After that, all has been working correctly, without issue.

    NB:
    - I don't believe cable or seperate SCSI channel has made any difference, it was simply more convenient as the cable was quite long and it fit better into the space etc..
    - Using HP device drivers from 2007 (ie one less than current release)
    - Not sure why symantec keep TapeInst util bundled in with backup exec when these drivers are no longer used by BE to interface with device (If I understand correctly... ?)


    Cheers.