Enterprise Vault 10 OWA extension problems

This is a security prompt through IE, not an EV thing.  If you want to disable this, see the following article:

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/stopping-security-warnings-on-trusted-sites/3f5bc58a-30d2-4dd8-a395-c556d19973f6

Hope this helps.

i could be wrong but isnt the question why is pulling from http at all when it should be https?

Here is another link for the web.config settings if you are using Exchange 2010:

http://www.symantec.com/business/support/index?page=content&id=TECH141519
Enterprise Vault 9.0 Web.config options for Microsoft Exchange 2010 Outlook Web Access (OWA)

The web.config settings should be the same regardless of EV 9 or 10.

I think this is related to the setting up of the ExternalWebAppURL.  The Policy is set to <https> however if the CAS being connected to does not have one of the following configured, it will still default to using the Internal address to the EV server, which by default would be http:

<add key="EnterpriseVault_UseExternalWebAppUrl" value="true"/>

- All requests to use the WebApp URL will use the External Web Application URL setting for Proxy

or

<add key="EnterpriseVault_ExternalHostNames" value="owa.mydomain.local"/>

- only WebApp requests from these host names will use the External Web Application URL setting for Proxy

or

<add key="EnterpriseVault_ExternalIPAddresses" value="192.168.0.5;192.168.0.103"/>

- only WebApp requests from these IP Addresses (commonly the IPs of the Firewall) will use the External Web Application URL setting for Proxy

Here are a few articles that will help:

http://www.symantec.com/business/support/index?page=content&id=TECH60712
Enterprise Vault 2007, 8.0, and 9.0 Web.config options for Microsoft Exchange 2007 Outlook Web Access (OWA)

http://www.symantec.com/business/support/index?page=content&id=TECH141519
Symantec Enterprise Vault Outlook Web Access (OWA) Internal and External WebApp URLs

On a side, make sure you have a rule setup in your Firewall/ISA server to redirect the external URL to the Internal URL.  You can actually test this outside of OWA by opening IE, and attempting to go to the external address setup (Ex. https:\\owa.domain.com\enterprisevault\) if the rule is functioning, you should be prompted for credentials and it should open the main web app page where you can go to Search.

Hope this helps!

same issues

Thanks guys.

i will try in the next days to resole the problem . i will check this 3 options :

<add key="EnterpriseVault_UseExternalWebAppUrl" value="true"/>

<add key="EnterpriseVault_ExternalHostNames" value="owa.mydomain.local"/>

<add key="EnterpriseVault_ExternalIPAddresses" value="192.168.0.5;192.168.0.103"/>

i will post as soon as possibile if i resolve the problem.

Thanks