Forum Discussion

_Shk_'s avatar
_Shk_
Level 4
10 years ago

Enterprise vault licensing...!

Hi,

Please answer to below query,

What constitutes a licensed user for EV? Previously I was told if a mailbox was still in exchange it requires a license, when it is cleaned up in Exchange the data is still held in the vault but no licenses are required at the point. Is this correct or if not what is the way it counts license requirements ?

 

Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    10 years ago

    You are able to keep the inactive users archives for as long as you want.  All that has happened in your scenario above is the customer has 200 free licenses so as they hire people they do not need to purchase additional licenses until they use up the 200.

     

    HTH,

  • AmolB's avatar
    AmolB
    Moderator
    10 years ago

    You need license per active primary Mailbox.

    For similar EV licensing query refer to below thread

    https://www-secure.symantec.com/connect/forums/how-does-symantec-ev-licensed

    For more information about licensing you can contact Symantec Licensing Team

    http://www.symantec.com/docs/HOWTO42310

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    simply put, for mailbox archiving or for journal archiving it is licensed per user. this is the exact verbiage:

    “User” means an individual person and/or device who is authorized by the licensee to use and/or benefit from the use of the software, or is the person and/or device who actually uses any portion of the product or service. In general, "Users" refer to Active Users within the enterprise (i.e., Users actively creating new data that is being archived). We do not require a license for inactive mailboxes, system/group mailboxes or Users with multiple mailboxes.

  • _Shk_'s avatar
    _Shk_
    Level 4
    10 years ago

    I am still not clear,


    Let say for example, customer wants to archive all employees email .
    so customer bought 1000 licenses.
    3 months later, there are 200 employees left the organization. so there are only 800 active mailbox in Exchange server
    so the question
    customer wants to keep all the emails that were archived in the first place, before the 200 employees left.
    so what will happen to the 200 inactive mailbox ? all those archived email in EV ?
    does customer need EV licenses in order to keep the archived email in EV ?

     

  • TonySterling's avatar
    TonySterling
    Moderator
    10 years ago

    You are able to keep the inactive users archives for as long as you want.  All that has happened in your scenario above is the customer has 200 free licenses so as they hire people they do not need to purchase additional licenses until they use up the 200.

     

    HTH,

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    first you should know that EV will continue to work regardless of changes to the number of employees whether there's an increase or a decrease. so in your case, you don't have to do anything. when it comes time to renew the annual support, you can take a fresh look and compare the number of licenses to the number of employees with active mailboxes and adjust your renewal as necessary.