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Baron164
Level 6
12 years ago
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Enterprise Vault Mailbox Archiving Message

I need to edit the message that EV sends to users after they are enabled for mailbox archiving. Or I need to prevent it from sending the message all together.

  • Detailed on page 175 of the 'Installing and configuring' guide

     

    Editing the Welcome message
    When Enterprise Vault enables a mailbox for archiving, it automatically sends a
    Welcome message to that mailbox. The Welcome message provides basic
    information for users on how to get help and what to expect. You must edit this
    message before it is sent to reflect how you have set up Enterprise Vault.
    During the installation, the Welcome message is placed in a folder beneath the
    Enterprise Vault program folder:
    Setting up archiving from mailboxes 175
    Editing automatic messages
    Enterprise Vault\Languages\Mailbox Messages\lang
    where lang indicates the language used.
    The Welcome message is in a file called EnableMailboxMessage.msg.
    To set up the Welcome message
    1 Decide which language version of EnableMailboxMessage.msg you want to
    use and locate the file.
    2 Using a computer that has Microsoft Outlook installed, double-click the file
    EnableMailboxMessage.msg in Windows Explorer to edit the message.
    3 Review the text and make any changes that you require. If necessary, include
    instructions to users about how to install the Enterprise Vault Add-Ins on
    their computers.
    4 Save the message.
    5 Copy EnableMailboxMessage.msg to the Enterprise Vault program folder
    (normally C:\Program Files\Enterprise Vault) on every Enterprise Vault
    server in the site.

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