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Ampersound's avatar
Ampersound
Level 3
5 years ago

EV 11.0.1 - DCOM errors since May2020 security patches

Hi All, I've got an issue since this weekend when our 16x EV 11.0.1 servers were patched with the May 2020 security patches then rebooted. Now every server is now complaining with Event ID: 29014 is...
  • Ampersound's avatar
    Ampersound
    5 years ago

    Morning All,

    I thought I'd update this post and close it off.

    So the issue lasted an entire week until the scheduled reboots for the EV servers early yesterday morning. The DCOM errors stopped immediately once the servers came up. I hadn't made any changes other changes as per listed above.

    The only thing I can think of is that the SQL Server farm we utilise for EV performed its monthly reboot on Sunday and after the EV servers reconnected post reboot, it seems everything is working again.

    Due to the DCOM issues, I think they sent me on a wild goose chase looking at IIS and EV.. not the SQL Servers.

    I'll have to see what I can find out with the SQL servers (as they're looked after by a different team).

    At least its fully operational again now.

    Thanks,

    Andy

Ampersound's avatar
Ampersound
Level 3

Thanks for all the advice.

Ampersound's avatar
Ampersound
Level 3
5 years ago

Morning All,

I thought I'd update this post and close it off.

So the issue lasted an entire week until the scheduled reboots for the EV servers early yesterday morning. The DCOM errors stopped immediately once the servers came up. I hadn't made any changes other changes as per listed above.

The only thing I can think of is that the SQL Server farm we utilise for EV performed its monthly reboot on Sunday and after the EV servers reconnected post reboot, it seems everything is working again.

Due to the DCOM issues, I think they sent me on a wild goose chase looking at IIS and EV.. not the SQL Servers.

I'll have to see what I can find out with the SQL servers (as they're looked after by a different team).

At least its fully operational again now.

Thanks,

Andy