EV 12.0.3; "Your session has expired due to an extended period of inactivity”.
Hello we are facing this issue by a few customers. The EV version with this issue are 11.0.0; 11.0.1 CHF1, 12.0.3. in all version we have this issue.
All customers use the new search applications. This issue is not only in IE. The customer with EV version 12.0.3 facing this issue only in outlook, when he search in vault and only when outlook started.
This technote was tested but no changes: https://www.veritas.com/support/en_US/article.000024416
Have anybody an idea why this issue occured? This issue is also temporary.
Kind regard and thanks,
Lucas Häussler
Hello everyone,
so we have fixed this issue. It was the following: The FQDN Value from Server Alias were not set in the Trusted Sites from IE. After setting this value the search showed the content normally.
Thank you for your help