Hi again and thanks for taking the time to look at the logfile. feedback is as follows:
For 100% completeness, can you tell me from the log you just created :-
a/ Is it Windows 7, or Windows 7 SP 1?
- This PC had Windows7 SP1, and I couldnt get it to install. I uninstalled SP1 to try make it work. Still no luck, I suspect "the damage has already been done"
- At the time of this logfile, this PC had SP1 removed, and I had also run the Office2010 repair after removing SP1, and then ran the EV Client install.
- To better assist, I am currently reinstalling a test PC from scratch, and will only be loading Win 7 SP1, hardware drivers, MS Office, and joining to our domain. (there are no GPO's preventing installs, and I am a Domain Admin) If you would prefer, I will upload that logfile instead.
b/ Is it 64 bit or 32 bit?
c/ Is it Outlook 2010 ?
- MS Office Professional Plus 2010 32-bit
d/ Is it 64 bit or 32 bit?
e/ Did anything get created in c:\program files\enterprise vault
- nothing was created. There is not even a \enterprise vault folder
- there are no registry keys under HKEY_LOCAL_MACHINE\Software\KVS