Forum Discussion

BlueBull's avatar
BlueBull
Level 4
11 years ago

EVPM PST ingest causes server reboot

Hi All, I had this issue a week or 2 ago. I am ingestig 100's of PST files using EVPM. The process works very well. However, it seems to fault on occasion, faulting EVConverterSandbox.exe. This...
  • Rob_Wilcox1's avatar
    11 years ago

    EVConverterSandbox is part of the 'indexing process', well in general terms it is (stuff goes through conversion so that it can be indexed).. so not specifically to do with EVPM or PST ingestion.

     

    Random idea .. good if you have a test environment :)

     

    Can you reproduce it in a test environment? If so.. what happens if you stop the indexing service?  All the items should get ingested, and there should be no crash/reboot. 

     

    After that, you could start the indexing service, and see how it handles processing the backlog?  Maybe pushing with EVPM is hitting it too hard (I mean this shouldn't happen, because it should scale, but it's worth a try, I think)