Forum Discussion

mwiggs84's avatar
mwiggs84
Level 2
7 years ago

Export to mailbox: Emails not in the right folder structure

We are looking to decommision EV. I have restored an archive back to a mailbox. This completed successfully. The emails did not go back into the correct folder structure though. A new folder was cr...
Restore
GertjanA's avatar
GertjanA
Moderator
7 years ago

Hello,

Which version of EV do you have? In general, the restore to mailbox should take in account the folderstructure, but it might be the structure as known in EV is corrupt. You then see what you are experiencing. How does the Archive Explorer for this specific archive look like. Do you see an empty 'root', or is the folder structure as expected.

As remark, if you're looking at restoring a massive amount of archives, you might be better off using a 3rd party migration tool. Quadrotech ArchiveShuttle, or TransVault do a good job in migrating archives back to mailboxes.

  • mwiggs84's avatar
    mwiggs84
    Level 2
    7 years ago

    I am using 11.0.1.

    When I view the archive in Outlook or IE, the emails are in the correct folder structure