paulo7
6 years agoLevel 4
FSA archiving watching file properties
Dear EV experts! Our customer has a test env with EV 12 and FSA archiving. We have that problem: 1. If we click the archived file in Windows Explorer and want to see the properties.(file size, mo...
- 6 years ago
Hi paulo7,
This is typically an issue with Explorer requesting more information about the file and that is not contained within the placeholder. This can be if Details or Preview pane is enabled. https://www.veritas.com/support/en_US/article.100023905
Disable the Windows Explorer "Details Pane" and "Preview Pane"
Windows File Explorer ---- Organize ----- Layout ------ Details Pane
Windows File Explorer ---- Organize ----- Layout ------ Preview Pane
Newer versions will have these settings under the View tab in Explorer.
Some additional reasons this may occur.
https://www.veritas.com/support/en_US/article.100021104
https://www.veritas.com/support/en_US/article.100018207
Hope this helps!
Regards,
Patrick