We´ve had a similar issue (Case# 21229957) with MUTEX Errors in the drace log. There was a relation to a McAfee AV on the exchange server. Maybe you can ask the veritas support if they can compare the cases.
We´ve had a similar issue (Case# 21229957) with MUTEX Errors in the drace log. There was a relation to a McAfee AV on the exchange server. Maybe you can ask the veritas support if they can compare the cases.
Dear jakob,
Thanks for the support :-)
We have disabled Macfee AV on journaling server. also tried do find error in Dtrace but still we are facing same issue.past a week we are working with veritas team but still we didnt get any solution.if you have any idea or suggestion please share with us.
Regards,
Pravin Goud
Hola jakob,
Thank You so much :-)
As checked we disbled Macfee on exchange server and observed and noticed journaling archiving working properly.
issue has been resolved :-)
now help me for next solution what we can do with macfee AV? there is any patches we should installed on all EV and Exchange server? please help us if you have any suggetion.
Regards,
Pravin Goud
We have seen issues with McAfee 8.8 patch 4 and it is not supported on EV server. Please see below.
https://www.veritas.com/support/en_US/article.TECH222621
If that is installed on Exchange I would suggest getting to the latest patch level to see if that helps.
Regards,
Patrick
Hi Pravin,
we made also an update of McAfee. But i´m not sure if there was additional configuring necessary - it´s a few years ago. Unfortunately i´m not responsible for the exchange system and can not check the settings.
Jakob
Hello Jakob,
Still we are working on this issue. our security team has opned case with macfee let's see what mcfee could help us.i would update you regarding this issue.thanks for the your support. :-)
Regards,
Pravin Goud.
