Forum Discussion

haeussler's avatar
haeussler
Level 4
7 years ago

Mac Toolbar EV Add-In not available

Hello together, on an Mac Client we cannot see the EV Add-In in Outlook (toolbar). The Menu bar is available. The option "show toolbar" is not available. (img01.jpg) Normally after you install the...
  • Massimo_Vagli's avatar
    Massimo_Vagli
    7 years ago

    Hello,

    Please take a look at the technote https://www.veritas.com/support/en_US/article.100041617

    Currently the EV for MAC client does not recognize the Outlook version 16.x (update from January 2018).

    Engineering is releasing a new stand alone .dmg in the next few days, please subscribe to the technote.

    Massimo Vagli

CConsult's avatar
CConsult
Moderator

have you added the user to the provisioning group?

CConsult's avatar
CConsult
Moderator
7 years ago

also check the corresponding desktop policy

  • haeussler's avatar
    haeussler
    Level 4
    7 years ago

    Hello,

    the user is available in the provisioning group. Did you mean RPC over HTTP restrictions in the desktop policy?