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GTK's avatar
GTK
Level 6
12 years ago

move archive queued

Any ideas on this...

Trying to move an archive from one EV site to another and it has been in a queued state for 24 hours. no ther mve archives are in progress. What could be the issue here?

 

thanks

 

 

Enterprise Vault
Information Governance
  • JesusWept3's avatar
    JesusWept3
    12 years ago
    It could be that the move archive task is stopped or disabled or in report mode or doesn't have a schedule set properly Would suggest dtracing evmovearchivetask and restart the task and look for clues there, most of the time it's schedule related

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  • JesusWept3's avatar
    JesusWept3
    Level 6
    12 years ago
    It could be that the move archive task is stopped or disabled or in report mode or doesn't have a schedule set properly Would suggest dtracing evmovearchivetask and restart the task and look for clues there, most of the time it's schedule related
  • GTK's avatar
    GTK
    Level 6
    12 years ago

    Dtrace produces nothing except:

     

    Running in Terminal Services session...
      Monitoring debug output from processes running in the console session
      Monitoring debug output from processes running in the current Terminal Services session
     

     

    move archive task has been restarted several times

     

    any more suggestions ?

  • Prone2Typos's avatar
    Prone2Typos
    Moderator
    12 years ago

    Have you tried performing a "Run Now" on the move archive task while tracing to see if it turns up anything good...or maybe even works?

     

    Regards

  • MMcCr's avatar
    MMcCr
    Level 4
    12 years ago

    Have you restarted the Task Service on the EV server?  I've seen it where even if the MAT says processing it doesnt do anything until the service gets a restart.