robertazo
11 years agoLevel 3
problem opening pictures within archived items when connected through citrix
hello,
we're actually facing the following issue:
when clicking on the "view original item" hyperlink of an archived item it will be shown within IE but pictures that are within the item as attac...
- 11 years ago
hello,
I now was able to fix the problem by creating a WebApp.ini file with the following paramters:
ArchiveExplorerSettings=0
ViewMessage_Format=MSG
This way if users click on the link "View the original item" an outlook window will be forced to be opened getting a popup for opening/saving downloads. Clicking on the tab "Open" will open the outlook window and the pictures will be shown correctly.
This has nothing with Citrix to do. The behaviour can just change for the same user since locally they are using local profiles and in Citrix roaming profiles.
Regards, Roberto