Forum Discussion

Dietmar_Deeg's avatar
16 years ago

Problems with valkyrie.dll and Outlook2003

Hello all,   i have problems with a client-computer after installing the EV OutlookAddIn (2007SP3). After start, outlook brings a message, that a problem with valkyrie.dll occures and asks me to d...
  • Wayne_Humphrey's avatar
    16 years ago
    ResetEVClient is only if you have the Full Client installed and it does not guarantee the problem will disappear like canrojiv suggests.

    ResetEVClient Does the following:
    unregisters valkyrie.dll
    Deletes Temp IE files
    Deletes exend.dat
    Deletes formscache.dat
    re egisters valkyrie.dll

    So if you don’t want to lose your IE cache and temp files be warned this will zap all that for you