Forum Discussion

Cdee's avatar
Cdee
Level 6
13 years ago

Purging A1 , A5, A6, A7 queue.

I had Decomm my old exchange servers and after decomm i noticed that there are queues for those server A1 , A5, A6, A7 queue with messages in it. Now i am trying to remove the task as well fro...
  • LCT's avatar
    13 years ago

    You need to logon to the EV server using the EV Service Account and then open the the EV Admin Console. Then expand to Policies - Exchange - Mailbox. Double click on a policy then the Advanced tab and then under Archiving General there is a policy called Pending shortcut timeout (by default it is set to 3 I think), change this to 0 and then synchronised the all the mailboxes (if you have multiple Mailbox Policies apply to all of them). Then perform a Run Now on all of of your mailboxes using Report Mode. Once done change the Pending shortcut time out to the value before you changed it then synchronised the user's mailboxes again.