Forum Discussion

Bruce_Cranksh1's avatar
12 years ago

Question around IndexCommited

Hi All I have a customer on EV 10 sp2 and we are seeing some strange behavior around the Indexing The users are not seeing consistent Indexes in AE and search. I can see  in the JournalArchive ta...
  • JesusWept3's avatar
    12 years ago

    OK so here's what i would do

    1. get a SELECT COUNT(*) FROM JournalArchive WHERE indexCommited = 0
    2. Go to the Vault admin console,right click your site name and go to properties
    3. Go to the Monitoring tab, second item down should be "Archived Items Awaiting Index"
    4. What is the "Threshold" set to, is it higher than the COUNT(*) you got from step one?
    5. Is it even Checked to monitor for items awaiting index?
    6. If you right click "Status" under your "Directory on ...." , click "re-run all checks"
    7. Does the alert then come up ?

    One obscure thing it could be that i remember in the back of my mind is that you may need to update statistics in SQL, as i seem to remember a case or two when it would complain that it had X amount of items awaiting backup when it was really a lot lower and it was reporting stale information

    So in that case i would do this and run the following SQL Statements

    USE EVVSYourVaultStore_1
    ALTER INDEX ALL ON JournalArchive REBUILD
    GO

    UPDATE STATISTICS JournalArchive
    GO

    DBCC FREEPROCCACHE
    GO

    DBCC UPDATEUSAGE (EVVSYourVaultStore_1, "JournalArchive")
    GO