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vmds's avatar
vmds
Level 5
12 years ago

Class not registered Error | Reinstall Enterprise Vault

Hi,   we have an corrupted EV 9 with SP1 Installation located on a Windows 2008 Server. Synchronizing, Enabling, Disabling Users are all failing with a "Class not registered" error. I checked...
Enterprise Vault
Information Governance
Installing
Troubleshooting
  • JesusWept3's avatar
    JesusWept3
    12 years ago

    Reinstalling the binaries will not change any database settings or really anything
    You could try running C:\Program Files (x86)\Enterprise Vault\FileReRegister.bat and restart the EV Admin server and seeing if that helps

     

    Failing that, just re-install the binaries, you will probably be required to restart your server though

JesusWept3's avatar
JesusWept3
Level 6
12 years ago

Reinstalling the binaries will not change any database settings or really anything
You could try running C:\Program Files (x86)\Enterprise Vault\FileReRegister.bat and restart the EV Admin server and seeing if that helps

 

Failing that, just re-install the binaries, you will probably be required to restart your server though