Forum Discussion

psuttill's avatar
psuttill
Level 4
15 years ago

Remove a user completely from Enterprise vault

I am trying to remove a user completely from Enterprise Vault. I have ran an export to export the users vault back to his mailbox , but it appears there is still items in his vault. Using Ar...
  • TonySterling's avatar
    15 years ago
    Running the Export does not delete the items from EV.  After you are done with the export you need to disable the user and then delete their archive.

    For the items that show as Archived in the mailbox, are they duplicates?  The shortcuts might have been moved so when EV restored the archived item it left the shortcut in the new location.