Forum Discussion

binuthomas's avatar
binuthomas
Level 2
10 years ago

Unable to login to Evault Client from MAC

one of our user is unable to login to Evault client on his MAC. After entering the credentials, he gets the below message. "Enterprise Vault client failed to login.Unable to retrieve configuration...
  • AndrewB's avatar
    10 years ago

    technically the EV client is supported +/- 1 version but if it works for you that would be great. you might want to look into upgrading to EV 11 soon. you can take advantage of IMAP access to the archive and not have to deal with the Mac client anymore.

    EV 11

    https://www-secure.symantec.com/connect/blogs/enterprise-vault-11-now-available

    EV 11 SP1

    https://www-secure.symantec.com/connect/blogs/no-ordinary-service-pack