Forum Discussion

burtos's avatar
burtos
Level 5
14 years ago

Unable to manually store in vault from outlook 2007

I have just noticed that i cant manually vault an email as its returnign the following error message Could not process the selected items. Reason: Enterprise Vault is currently unavailable. Try a...
  • burtos's avatar
    14 years ago

    Well i think i may of resolved the issue, looking back through the logs to see when these errors occurred, i noticed they started after i upgraded the office software to office 2007 from 2003, and noticed an error saying that teh outlook version was incompatable, so removed the 2007 version and reinstalled the 2003 version and restarted the server and the services and tasks seem to be running ok, and no more errors as above .

    Also the original problem i had in trying to manually archive emails is now working.