bcsupport
2 years agoLevel 4
Unable to connect to Master server thru Administration Console
Netbackup appliance 5240 running 3.1.2 Trying to connect to the master server via the Administrator Console and get this error: Unable to login, status:7656 The revocation status of the host certif...
- 2 years ago
Hi bcsupport
There are a number of articles that describe similar problems to what you are encountering - do a search for the string you encounter and start there.
The first log files to check are the nbwebservice (/usr/openv/logs/nbwebservice), and also the logs in /usr/openv/wmc/webserver/logs.
The nbwmc startup process is a shell script - you can try debugging that and see where it is failing.
Beyond that version 8.1.2 is in extended support phase, so you should be able to pay extra to get support on the old version.
Another option depending on what is currently on the appliance may be to re-image and start afresh.
Cheers
David