Forum Discussion

kmills's avatar
kmills
Level 3
15 years ago
Solved

PureDisk 6.6 Firewall Ports


I am working on a hevaily segmented network and have been trying for months to install PureDisk 6.6. I am at the point to create the Disk Pools, but I cannot connect on socket from the master server to the PureDisk servers that I have. I can connect from the PureDisk server to the Master server however. Can anyone tell me the ports that I need open so I can chase this down with my networks team? I know I have port 1556. 13724, 443, 80 and ICMP going from PD server to master, but what have I missed? Any help is greatly appreciated and thank you in advance.
Backup and Recovery
Basics
Installing
NetBackup PureDisk
Troubleshooting
  • S_Williamson's avatar
    S_Williamson
    15 years ago
    Hi

    I had the same issue working through a firewall. The network engineers had to open a combination of ports for me. I have asked them for the exact config they use ( and will get back to me) but Check the Puredisk Storagepool Install Guide. Page 200,  It was a combination of Port 80/443/10082/10087 and 10101.

    I'll update this again when they give me the exact config.
  • S_Williamson's avatar
    S_Williamson
    Level 6
    15 years ago
    Hi

    I had the same issue working through a firewall. The network engineers had to open a combination of ports for me. I have asked them for the exact config they use ( and will get back to me) but Check the Puredisk Storagepool Install Guide. Page 200,  It was a combination of Port 80/443/10082/10087 and 10101.

    I'll update this again when they give me the exact config.
  • S_Williamson's avatar
    S_Williamson
    Level 6
    15 years ago
    The Firewall rules were as below

    access-list zone2 extended permit tcp host (ip of backed up Server) host (ip of our PD SPA) eq 10087
    access-list zone2 extended permit tcp host (ip of backed up Server) host (ip of our PD SPA) eq 10101
    access-list zone2 extended permit tcp host (ip of backed up Server) host (ip of our PD SPA) eq 10082
    access-list zone2 extended permit tcp host (ip of backed up Server) host (ip of our PD SPA) eq https

    This is pretty much what I said above anyway :) Hope you sorted your issue out.
  • Dunbar_IT's avatar
    Dunbar_IT
    15 years ago

    We are using Windows 2008 R2 as a netbackup 7.0.1 media server.  The firewall on the netbackup server was causing the puredisk 6.6.1 export to fail.  In addition to your ports we had to open additional ports that were being blocked.  Test for yourself to see which ports actually need to be opened but here is the list of what worked for us:

    From you pos:  Port 80/443/10082/10087 and 10101 

     

    In addition we had to open the following TCP Ports inbound to the netbackup server (Windows 2008 R2)

    1556

    13724

    13782

    13701

    13721

    13723

    13711

    13720

     

    We are going to try to figure out which of those actually need to be opened when we talk to symantec support.

     

    Good Luck.

  • S_Williamson's avatar
    S_Williamson
    Level 6
    15 years ago

    Hi

    The ports I mentioned were only designed for Puredisk behind a firewall. The ports you have specificied 1556/137XX etc are for Netbackup.

     

    For Netbackup there is a good guide

    ftp://exftpp.symantec.com/pub/support/products/NetBackup_Enterprise_Server/281623.pdf

    Its for release 6.0 but the ports should be the same.

    ftp://exftpp.symantec.com/pub/support/products/NetBackup_Enterprise_Server/340140.pdf

    Netbackup 7.0 Security and Encryption Guide also mentions the ports.

     

    Simon