2008 R2 Windows client ignores exclusions for scheduled jobs

hi,

please post the exclude list , and bpbkar log of client with Verbose 5.

and also detail status of the failed job?

error code 84 indicates the issue with the destination (tape or disk) or media server.

what is the stoarge device that you are using ?

Here is the bpbkar log for the past 2 days.

bpbkar log attached

Exclude list:

$RECYCLE.BIN
*.ldf
*.mdf
*.ndf
C:\Program Files\VERITAS\NetBackup\bin\*.lock
C:\Program Files\VERITAS\NetBackup\bin\bprd.d\*.lock
C:\Program Files\VERITAS\NetBackup\bin\bpsched.d\*.lock
C:\Program Files\VERITAS\Volmgr\misc\*
E:\temp
Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
Local Settings\Temp
Microsoft Operations Manager
Symantec AntiVirus\SAVRT
System Center Operations Manager 2007\Health Service State\Health Service Store
System32\Perflib_Perfdata*.dat
pagefile.sys
CLASS:gr_qpw_sql_nt
*Hist*.BAK

Detailed status:

02/13/2013 19:00:30 - Info nbjm (pid=1514) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=737948, request id:{ED769632-7641-11E2-B583-38CEB073C8D1})
02/13/2013 19:00:30 - requesting resource gaqpwfp01_PureDiskATL
02/13/2013 19:00:30 - requesting resource gaxgptb07xs.NBU_CLIENT.MAXJOBS.gaqpwpe04
02/13/2013 19:00:30 - requesting resource gaxgptb07xs.NBU_POLICY.MAXJOBS.gr_qpw_sql_nt
02/13/2013 19:00:30 - granted resource  gaxgptb07xs.NBU_CLIENT.MAXJOBS.gaqpwpe04
02/13/2013 19:00:30 - granted resource  gaxgptb07xs.NBU_POLICY.MAXJOBS.gr_qpw_sql_nt
02/13/2013 19:00:30 - granted resource  MediaID=@aaaad;DiskVolume=PureDiskVolume;DiskPool=PureDiskATL;Path=PureDiskVolume;StorageServer=gaxgppd01;MediaServer=gaqpwfp01
02/13/2013 19:00:30 - granted resource  gaqpwfp01_PureDiskATL
02/13/2013 19:00:40 - estimated 6226878 kbytes needed
02/13/2013 19:00:40 - Info nbjm (pid=1514) started backup job for client gaqpwpe04, policy gr_qpw_sql_nt, schedule frq-inc on storage unit gaqpwfp01_PureDiskATL
02/13/2013 19:00:41 - started process bpbrm (pid=932)
02/13/2013 19:00:45 - Info bpbrm (pid=932) gaqpwpe04 is the host to backup data from
02/13/2013 19:00:45 - Info bpbrm (pid=932) reading file list from client
02/13/2013 19:00:46 - connecting
02/13/2013 19:00:48 - Info bpbrm (pid=932) starting bpbkar32 on client
02/13/2013 19:00:48 - connected; connect time: 0:00:00
02/13/2013 19:00:51 - Info bpbkar32 (pid=6988) Backup started
02/13/2013 19:00:51 - Info bptm (pid=5600) start
02/13/2013 19:00:52 - Info bptm (pid=5600) using 262144 data buffer size
02/13/2013 19:00:52 - Info bptm (pid=5600) setting receive network buffer to 1049600 bytes
02/13/2013 19:00:52 - Info bptm (pid=5600) using 30 data buffers
02/13/2013 19:00:53 - Info bptm (pid=5600) start backup
02/13/2013 19:00:55 - Info bptm (pid=5600) backup child process is pid 6120.2460
02/13/2013 19:00:55 - Info bptm (pid=6120) start
02/13/2013 19:00:55 - begin writing
02/13/2013 20:21:19 - Error bptm (pid=5600) cannot write image to disk, media close failed with status 2060019
02/13/2013 20:21:20 - Critical bptm (pid=5600) sts_delete_image of image gaqpwpe04_1360803640_C1_HDR failed: error 2060018 file not found
02/13/2013 20:21:20 - Critical bptm (pid=5600) image delete failed: error 2060018: file not found
02/13/2013 20:21:24 - Info bptm (pid=5600) EXITING with status 84 <----------
02/13/2013 20:21:24 - Info gaqpwfp01 (pid=5600) StorageServer=PureDisk:gaxgppd01; Report=PDDO Stats for (gaxgppd01): scanned: 50000130 KB, stream rate: 11.69 MB/sec, CR sent: 0 KB, dedup: 100.0%
02/13/2013 20:21:37 - end writing; write time: 1:20:42
02/13/2013 20:31:37 - Info nbjm (pid=1514) starting backup job (jobid=737948) for client gaqpwpe04, policy gr_qpw_sql_nt, schedule frq-inc
02/13/2013 20:31:41 - Info bpbrm (pid=3144) gaqpwpe04 is the host to backup data from
02/13/2013 20:31:42 - Info bpbrm (pid=3144) reading file list from client
media write error  (84)
 

Target is PDDO storage pool (PD 663a + v5 bundle)
 

02/13/2013 20:21:19 - Error bptm (pid=5600) cannot write image to disk, media close failed with status 2060019
02/13/2013 20:21:20 - Critical bptm (pid=5600) sts_delete_image of image gaqpwpe04_1360803640_C1_HDR failed: error 2060018 file not found
02/13/2013 20:21:20 - Critical bptm (pid=5600) image delete failed: error 2060018: file not found
02/13/2013 20:21:24 - Info bptm (pid=5600) EXITING with status 84

failure is not because of exclude list, its related to some storage,

see the below related T/N for the error that you get, and check if that helps

http://www.symantec.com/business/support/index?page=content&id=TECH193138

if this does not help , pleaes provide bptm log from media server 

24*5, its cumulating 120 jobs,

try to reduce maX I/O streams on Pools and see how it helps.

try to reduce in batch wise, first reduce 10 streams, if that does not help go for anohter 10 and see  what is the magic number it can handle.

if that become too  low, then we need to fine tune it... 

Our STUs are set to 5 concurrent jobs, but we have 24 STUs writing to the same pool.  Would the aggregate concurrent jobs need to be reduced?

And the maximum concurrent jobs on the storage pool is 90.

The maximum concurrent jobs on the pool is set to 90.

technote which Nagalla linked above says

your bpbkar logs shows

OS Error: 10054 (An existing connection was forcibly closed by the remote host.

per this technote, Article URL http://www.symantec.com/docs/TECH137012

goahead and redude it, and also check if below WR T/N relates to your issue.