I remember once I did the in-place upgrade of windows for a master server (it was Netbackup enterprise) which had the MSDP on the same host as well.
the issue was that some registry key for MSDP were vanished some how so I have to recreate them.this was causing the MSPD to show down.
Now Back to your issue, where is the media server, is it on same server as master server?
can you confirm that your , MSDP, storage server , etc all up and running.
create a new policy and try to add a backup and check if it does work on now.
do a manual backup of an existing policy and check the status?
So far it looks like everything is connecting and being read/found properly by the Netbackup Console. At first we had an issue with our Exagrid drive but that has been resolved. Netbackup can communicate with the media server, tape library/drives, individual servers its backing up, etc. It can now also successfully restore files. But it will not run any policies at all, even when you create a new one and try to manually run it. All the services are running (Policy Execution Manager, etc). I'm not sure what else could be causing this
ok I just needed to reboot the tape library apparently
