Forum Discussion

jalite275's avatar
jalite275
Level 4
12 years ago

appliance media server cannot join to master

I tried to configure the 5220 appliance as a media server and join to the standalone master server but with no luck. The setup wizard from appliance WebGUI went through fine without error, but afte...
7.5
Backup and Recovery
Installing
Linux
NetBackup
  • jalite275's avatar
    jalite275
    12 years ago
    Problem solved. Symantec support suggested to manual edit the bp.conf file by changing appliance role to media server, which has corrected the issue.
Marianne's avatar
Marianne
Level 6
12 years ago

Have you added a SERVER entry on the master server for the Appliance, followed by NBU restart?

Have you verified hostname lookup to Appliance from the master? Can master resolve Appliance IP address to hostname that you've added to the SERVER list?

Do you have NBU Enterprise Server license on the master?