Forum Discussion

BharadwajR's avatar
BharadwajR
Level 3
10 years ago

Backup always failing with socket error

Backup is always getting failed for one client with socket error even after reInstalling Netbackup client and rebooting Server. From master server,we are able to do resolve ip and host name with b...
  • Marianne's avatar
    10 years ago

    We are unable to ping / telnet /nslookup Master server Hostname from client server

    Please double-check that Notepad did not add .txt to the hosts filename. (Extensions are normally hidden for known file types.)

    If you are unable to ping, telnet, nslookup, you are right - this is OS issue. Your Windows team need to resolve.

    One more thing:
    I had a similar issue when I added hosts file entry on my own laptop for our in-house demo appliance.
    The anti-virus software on my laptop prevented hosts file to be edited and hosts file was saved as hosts.txt.
    I had to temporarily disable AV in order to rename hosts file.

    Something else to check when OS lookup is sorted out:

    Ensure that Windows firewall is turned off on the client.