Backup Images showing Alpha Numeric Names instead of actual file names
Hello,
I'm having issues with the backup images. When trying to restore any files or folders, some of them are showing as Alphanumeric numbers and some are being displayed correctly.
The backup images are of a Netapp filer.
The details are as follows
NBU version - 7.1.0.3
Master Server OS - Win 2003 R2
Filer - Netapp
Ontap Version - 8.1.1 7 mode
Although when i browse physically to the location I can see the files and folders with the actual names.
The server is based out of Czech Republic, Not sure if the language difference might be causing this issue.
I would really appreciate if someone can help me with getting this resolved as we are facing issues with the restore.
Thanks
Tosh
I could not remind the detail, but NetApp sometimes expose such file name in language-mismatch environment.
Please consider to try the actions below.
* Capture packets between filer and media server, and check if filer throw such strange name. If filer sends in such form, this is caused by filer.
* Set identical volume language between root vole and suffered volumes.