Hello,
could you check with what user/account these services are started on the client? NetBackup Client Service and the NetBackup Legacy Network Service.
the account must be local system or a user who has the needed permissions.
Hi,
Thanks for your responce.
it's domain account withe logon as service rights and for your information using same account other clients are working fine and affected clients also was works fine.
Have you checked the host name mappings? When installing/uninstalling the client software, there may have been a time when FQDN was used instead of shortname or vice versa. Also make sure that there aren't any rogue entries for hostname mapping.
You can also wipe out the certificate and redeploy it.
nbcertcmd -listcacertdetails (make sure that the CA certificate is correct)
nbcertcmd -checkclockskew (make sure that, if the certificates are correct, the server times are not more than 5 minutes apart)
If both of these are okay, you can get a new certificate from the master server (you will need a token)
nbcertcmd -GetCACertificate
nbcertcmd -getcertificate -force (you have to use the -force option to overwrite the existing certificate)
It will then prompt you for the reissue token. You can generate the reissue token from the GUI, copy it, and paste it when prompted.
Hi,
Thanks for your responce.
While i'm execute below commands, outputs looks good.
nbcertcmd -listcacertdetails (make sure that the CA certificate is correct)
nbcertcmd -checkclockskew
--------------------------------------------------------
But when i execute below command with -force option i got the following message "Host certificate and certificate revocation list received successfully from server (MasterServer name)" but never asked reissue the token!! hence issue still persists
nbcertcmd -GetCACertificate
nbcertcmd -getcertificate -force
